This Privacy Policy explains how ManesarResorts.com handles information that may be collected when you visit our website or contact us through it. It is written in plain, simple language and applies only to this website.
1. Introduction
ManesarResorts.com (“the website”, “we”, “us”, “our”) is an independent local guide and directory. It helps visitors discover and compare resorts in Manesar, hotels and stays, farmhouses, villas, wedding venues, picnic spots, corporate outing venues and other stay and event options in and around Manesar, Gurugram, Gurgaon and Delhi-NCR.
We are a guide and directory. We are not the owner or operator of the properties listed on this website, and we do not process bookings or payments for them unless a specific arrangement is stated on the website. Listings are published for information only, and visitors can reach properties directly using the contact details shown or through our enquiry form.
ManesarResorts.com is not the owner, operator or booking agent of the resorts, farmhouses, villas and venues listed on this website. If you contact a property directly, that interaction is between you and the property.
2. Information We May Collect
Depending on how you use the website, we may collect two broad types of information:
- Information you provide directly – for example, when you submit an enquiry form, email us, call us or message us.
- Standard technical information – which may be recorded automatically when you browse the website, such as your IP address and browser details.
Both types are described in more detail below. We only aim to collect personal information that is reasonably needed for the purposes described in this policy. We do not collect information unless you provide it or it is recorded automatically through normal website use.
3. Information You Provide Directly
You do not need to create an account or submit any personal information to browse this website. However, if you contact us through our enquiry form, by email, by phone or on WhatsApp, you may voluntarily provide information such as:
- Your name
- Email address
- Mobile or telephone number
- Preferred date or event date
- Number of guests
- Type of enquiry (for example, resort booking, day outing, family outing, corporate outing, group booking or event)
- Subject of your enquiry
- Message or enquiry details
- Any other information you choose to include
This information is provided by you voluntarily. We may use it to respond to your enquiry, understand your request, provide the information you asked for, and communicate with you about your enquiry. Please do not send sensitive or confidential information through a general enquiry form – see the “Enquiry and Contact Form Information” section below.
4. Information Collected Automatically
When you visit the website, standard technical information may be collected or recorded automatically. Depending on how the website and your device are configured, this may include:
- IP address
- Browser type and version
- Device type
- Operating system
- The page you came from (referring page)
- Pages you visit on the website
- Approximate usage information
- Date and time of your visit
- Basic server or log information
This type of information is generally used in technical or aggregated form for website security, troubleshooting, performance monitoring, analytics, understanding general usage patterns, and improving our content and functionality. We may collect this information, but we do not claim to record every possible type of technical data – the exact details recorded may vary depending on how you access the website.
5. Cookies and Similar Technologies
Cookies are small text files that a website stores on your device through your browser. We, or third-party services we may use, may place cookies or similar technologies on your device for purposes such as:
- Making essential website functions work correctly
- Remembering your preferences or settings
- Understanding how visitors use the website
- Improving website performance
- Analytics, where applicable
To our knowledge, this website does not use advertising cookies, remarketing pixels or similar advertising technologies. If that changes, this policy will be updated accordingly.
You can control or disable cookies through your browser settings. Most browsers let you block or delete cookies. If you disable cookies, some parts of the website may not work as smoothly, but you should still be able to browse our pages.
6. How We Use Information
We may use the information collected through the website for the following purposes:
- Responding to enquiries and messages you send us
- Providing information, guidance or assistance you have requested
- Understanding your request so that we can respond usefully and accurately
- Communicating with you regarding an enquiry you have submitted
- Improving the content, layout, navigation and usability of the website
- Maintaining website security and protecting against misuse, spam, abuse or suspicious activity
- Understanding website traffic, performance and general usage patterns
- Maintaining the technical functionality of the website
- Complying with applicable legal obligations
- Protecting the rights, property and safety of the website and its users, where reasonably necessary
We use personal information only for purposes that are reasonably related to the operation of this website, and we do not use it for unrelated purposes.
8. Enquiry and Contact Form Information
When you submit an enquiry using the form on our Contact page, you provide the details asked for in the form, such as your name, phone number, email address, preferred date, number of guests, the type of enquiry and a message. If you choose to send the enquiry, the details you entered are used to understand and respond to your request, and to communicate with you about it.
The enquiry form on our website is designed to prepare your message so that you can review and send it to us directly, for example through your email or WhatsApp application. The information you submit travels through the communication channel you choose, and we receive it when you send it. We use the information you share to help you compare options, connect with the relevant property or answer your questions as best we can.
Please do not include sensitive or confidential information in a general enquiry form. We ask that you do not submit passwords, financial information, Aadhaar numbers, PAN numbers, bank account or card details, or other similar sensitive information through a website enquiry form. No genuine enquiry of this kind requires such details, and we will never ask you to send them through the form.
9. Third-Party Websites and Property Listings
This website is a guide and directory. It may contain information, descriptions, links, references and contact details relating to independent resorts, hotels, farmhouses, villas, wedding venues, picnic spots and other hospitality and event businesses.
These properties are separate businesses with their own management, staff and practices. They may have their own privacy policies, terms and data-handling practices, and we do not control them. When you click a link to an external website, call a listed property or contact it through its own channel, you leave ManesarResorts.com and that property’s own policies apply. Before providing personal information on an external website, we encourage you to review that website’s privacy policy.
This Privacy Policy covers ManesarResorts.com only. We are not responsible for the privacy practices of third-party properties listed on this website.
10. Data Security
We take reasonable steps to protect information that we hold, and we may use appropriate technical and organisational measures to guard it against unauthorised access, accidental loss, misuse, unauthorised disclosure and alteration.
That said, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we try to protect personal information that comes to us, we cannot promise or guarantee absolute security, and we do not claim that your data will be 100% secure at all times. Please also help protect any information you decide to share, for example by keeping your device and communication accounts secure.
11. Data Retention
We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected. We do not commit to a fixed retention period. Information may be retained as needed to:
- Respond to enquiries and follow through on requests
- Maintain business and technical records
- Support security, fraud prevention and prevention of misuse
- Meet legal or regulatory requirements
When information is no longer reasonably needed for these purposes, we will take reasonable steps to delete or anonymise it, where feasible.
12. Your Privacy Rights
Subject to applicable law and legitimate business and legal requirements, you may be able to:
- Ask what personal information you have provided through the website
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Withdraw your consent where processing is based on consent
- Ask questions about how your information is handled
- Raise a privacy-related concern or complaint
To exercise any of these options, please contact us using the details in the Contact Us section below. We will respond within a reasonable time and in line with applicable law.
13. Children’s Privacy
This website is not intentionally designed to collect personal information from children, and we do not knowingly seek information from children through this website.
If we become aware that personal information may have been submitted by a child through this website, we will take reasonable steps to remove it. If you believe a child has provided personal information to us, please contact us so that we can help.
14. External Links
This website may contain links to third-party websites, including the websites or contact channels of listed properties and other relevant resources. These links are provided for your convenience.
Once you leave ManesarResorts.com, the privacy policy and terms of the external website apply. We do not control external websites and are not responsible for their content or privacy practices.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the website, our services, our data-handling practices or applicable legal and regulatory requirements. When we do, we will publish the updated version on this page with a revised “Last Updated” date, and the updated policy will apply from the date it is published.
We encourage you to review this page occasionally so that you stay informed about how information handled through this website is protected.
16. Contact Us
If you have any questions about this Privacy Policy, about how information is handled, or about an enquiry you have submitted, please contact us:
- Website: https://www.manesarresorts.com/
- Email: info@anantagroup.com
- Phone: +91-8527480066
- Enquiry & coordination address: Plot No. 2, 1st Floor, Street No. 7, A Block, West Sant Nagar, Burari, Delhi 110084
This address is the office address used for enquiries and coordination. The properties listed on this website are located in Manesar, Gurugram and the surrounding area. When emailing us about a privacy matter, please include enough detail for us to identify the relevant enquiry, if any. We will make reasonable efforts to respond to privacy-related requests and questions within a reasonable time.